Missing SSD Benefits: Mission Impossible?

Needing to pay the usual past due utility bill, I wait for the 3rd of the month midnght to check my bank account online. My benefits are there, just enough to cover automatic payments of my mortgage, insurance and tax. But the SSD benefit for my dependant is mysteriously missing. It took until the 16th for me to contact Social Security representative.

That's a tale of sabotage all by itself. With great efficiency, I went to www.socialsecurity.gov, conscientiously saved to My Favorite's Expertly investigated its FAQs. Recorded appropriate toll free number. That Monday the first available weekday, I call. I enter the labyrinth of menus. Twice I get lost and end up cut off requiring redial. Finally on the third I've got a little experience decoding the enigmatic menu selections. Almost there when my phone starts warning me with a repeated beep. By the time I realize its indicating "low battery" its dead. So the arrival of my replacement cell phone (remember it was sabataged already) was the first opportunity to complete my mission.

After straining my "ballooned" mind for a circuitous dialogue with their determined agent "Reggie" the only information revealed was that our current address which I gave him was wrong address for my son. I gave every street we'd ever lived on. Even pre-disability locations. He could not confirm any. Yet my address was ok.This is ridiculous! My own anxiety was ignited when my son asked, "Do you think Apryl [my estranged sister] had something to do with this." I'm told I must call local office. Voicemail says its closed. Surely she wouldn't go that far. I had to fight all night with that familiar boundless fear of the infinite unknown negative possibilities.

Next day a rendezvous with doctor. This morning after relating my conversation with 'reggie', this SSA agent told me she couldn't tell me anything over phone either. I'd have to come in person with ID. It's Friday noon. It took great self control to remain objective, not get emotional. Before she could hang up, I made a desperate appeal explaining I was disabled. "I can't just drive down to your office!" The idea of worrying at least another 72 hours through the weekend just to find out 'Why' was unbearable. I pleaded for her to reveal what in the world could possibly be the reason my son's benefits not being deposited. My direct deposits have been on time and accurate for over a decade! Furthermore, I've already given the previous agent every address I'd lived and he said he couldn't confirm any. Thank God, 'she' was sympathetic. She asked for our SS#s and within a minute she had an explanation. She didn't understand why 'Reggie' didn't just tell me, "We didn't recieve a reply to some correspondence we sent. His check is right here!" Mission Accomplished.